Bishopstone sewers leakage & cleaning

After recent flooding to a home in the village, Thameswater  will be cleaning some of their sewers. These will be the ones from The Hawthorne’s down to Cues Farm and across to both The Forty and their foul water pumping station.  Following the clean they will camera survey the pipes to check no further work is needed. They will then continue to check these sewers every six months.


The pumping station pumps are regularly maintained and their telemetry is showing it has been working fine,  but they will also be completing an additional check to confirm this. In the longer term they will be investigating the sewers around The Forty to see what we can do to help prevent this leakage from happening again.


Sometimes Thameswater sewers struggle if the wrong things has been placed down them, so even though they are investigating this further it would help if villagers could take the time to read the ‘Don’t feed the fatberg’ leaflet and be careful about the things they put down the drains.


Click on the image below to read the full leaflet.





Thames Water Flood/Sewerage Update

From Thames Water

As you will be aware, recent heavy rain has led to wide-scale flooding across the Thames Water region. We are working closely with the emergency services, health services, local authorities, and other the utility companies, as a multi-agency resilience team to ensure a coordinated and effective response.

In many areas, floodwater is entering our sewer network and in some cases overloading our pipes and sewage pumping stations. Although these are designed to take wastewater from homes and businesses, they are not built to take storm or river water. This is putting our sewer pipe network under considerable strain. We are doing everything we can to protect our assets from flooding and maintain normal services wherever possible.

To prevent local homes from flooding by sewage, it is possible that we may have to deploy tankers at your local pumping station to relieve the volumes of water entering them. We are sorry for any inconvenience this may cause local residents and we will be in touch with the local residents who will be directly affected should we have to take this action. We will also keep you updated if tankering is taking place in your area. If your residents experience any problems or have concerns about the tankering or sewer flooding, please advise them to contact our 24-hour Customer Service team on 0845 9200800.

With more rain predicted over the coming days, please be assured we are preparing for further flooding by bringing in extra staff to help respond to customer emergencies. Further advice and information can be found on our website and the Environment Agency’s website or via their Floodline 0845 988 1188.